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Faq & Help
Where is my order?
It usually takes 3 to 5 days for your order to arrive. Please use the tracking number provided in the email to track your package.
Where do you ship?
We ship anywhere in South Africa. Please note that delivery to farming or rural areas may attract a higher shipping fee.
How do I return an item?
We will collect the item from you, provided it’s still in its original packaging and unused. Please note that you will be responsible for the return delivery fee.
Why has my order been cancelled?
Your order may have been cancelled because the product is out of stock.
How do I know which iPhone I have?
Follow these steps to confirm your iPhone model before placing your order:
- Go to ‘Settings’.
- Click on your Apple ID.
- Select ‘(Your Name)’s iPhone’.
- Check the ‘Model’ under ‘Device info’.
What sizes do you stock?
We currently stock the following iPhone models:
iPhone 11, 11 Pro, 11 Pro Max
iPhone 12, 12 Pro, 12 Pro Max
iPhone 13, 13 Pro, 13 Pro Max
It usually takes 3 to 5 days for your order to arrive. Please use the tracking number provided in the email to track your package.
We ship anywhere in South Africa. Please note that delivery to farming or rural areas may attract a higher shipping fee.
We will collect the item from you, provided it’s still in its original packaging and unused. Please note that you will be responsible for the return delivery fee.
Your order may have been cancelled because the product is out of stock.
Follow these steps to confirm your iPhone model before placing your order:
- Go to ‘Settings’.
- Click on your Apple ID.
- Select ‘(Your Name)’s iPhone’.
- Check the ‘Model’ under ‘Device info’.
We currently stock the following iPhone models:
iPhone 11, 11 Pro, 11 Pro Max
iPhone 12, 12 Pro, 12 Pro Max
iPhone 13, 13 Pro, 13 Pro Max, iPhone 14, 14 pro, 14 Max, 14 Pro Max, iPhone 15 and 15 Pro